Oral Communication

Communicating with Impact

Often at the root of many workplace issues is the inability to appropriately communicate and hear what others are saying. Effective communication keeps issues from escalating and makes the workplace a more efficient and harmonious environment. It transforms the way people relate to each other and work together and creates an experience that resonates with people to inspire action. This course will address responsible communication, recognizing barriers to responsibly communicating, identifying the value of listening with awareness, and increase one’s ability to be heard by others. At the root of communication is the ability to understand and be aware of one’s own inner voice. Developing this awareness is key to taking responsibility for words, feelings, and actions. There are multiple levels of listening and this course will address having a quiet the mind in order to be fully present while interacting with another in the workplace. Participants will also discern the difference between a directive and a judgment, as well as how to become aware of nonverbal behaviors including technology limitations when conveying messages.

  • 1.5 Hours

    OC101Level 1

    for New or First-time Managers
    On Demand



    Communicating with clear and concise articulation is important to working with others. It is also important to communicate status updates and other pertinent information so peers and managers mitigate unnecessary obstacles. Learn the basics of communicating in order to build conscious and caring relationships within the workplace.

    FormatOnlineCertificateUpon Completion


    • Understand what really counts in communicating and why to work past common obstacles. Shift habits to build connection and credibility and to communicate your message from information to influence. Learn awareness listening techniques to be fully present with another.
  • 1.5 Hours

    OC201Level 2

    for High-potential, First-time Managers
    On Demand



    The need for clear communication within teams and organizations continues to be a challenge, as more companies adapt new virtual modalities. Effective communication includes sending the right message that is also being correctly received and understood by the other person.

    FormatOnlineCertificateUpon Completion


    • Explore how communication is perceived by others by the use of verbal and non-verbal communication
    • Learn the conversational pathways for navigating difficult conversations
    • Identify and solve common obstacles to effective communication.
  • 3 Hours

    OC301Level 3

    for Mid to senior level leaders
    March 14, 2023 11:00 a.m. EST
    May 2, 2023 11:00 a.m. EST


    Successful organizations effectively communicate in ways that affirm and acknowledge, while also moving things forward. They apply tactics to keep teams feeling connected and engaged regardless of their location. To convey messages with clarity and focus leaders must communicate with intention and impact so the team is able see themselves in the larger organization and strategy.

    FormatOnlineCertificateUpon Completion


    • Learn the process and functions of communication. Evaluate employee behavioral patterns.
    • Understand perceptions as reality and the use of empathic communication styles.
    • Learn effective communication in a virtual/remote environment.
  • 5 Hours

    OC401Level 4

    for Executives and Senior Leaders
    March 15, 2023 11:00 a.m. EST
    May 3, 2023 11:00 a.m. EST


    Communication is a complex process due to the challenge of putting our internal perceptions, feelings and motives into meaning and words. Effective communication expresses ideas by building and conveying a sound argument using the evidence to justify a position and adapting their argument to a variety of different audiences.
    Communicating with Awareness enables you to listen more openly, hear more clearly, express yourself more directly and engage more fully in conversations to create healthy, productive communications.

    FormatOnlineCertificateUpon Completion


    • Recognize and identify the five key ways to effectively communicate.
    • Understanding how the brain processes logic and emotion by knowing the right and wrong ways to persuade.
    • Apply the most persuasive appeal in every leadership presentation.
    • Identify responsible ways to communicate to enhance interpersonal connections.
    • Learn how to effectively understand the cues people subconsciously send and how to better achieve your goals through them.
    • Review the five levels of communication including intrapersonal, interpersonal, group, public and mass and do the mental “heavy lifting” so your followers don’t have to.
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Rated 4.7 out of 5
4.7 out of 5 stars (based on 9 reviews)
Very good33%
Avatar for Nickola R.
Nickola R.
Rated 5 out of 5
7 months ago

Building Trust exposes the gaps in a person’s ethical behavior and offers solutions for healthy, ethical leadership. It is worthwhile for anyone to read who is serious about creating a trustworthy team environment.

Avatar for Karlen H.
Karlen H.
Rated 4 out of 5
7 months ago

I had no idea how much I was really judging people because of my communication with them. This class is perfect for anyone who has trouble communicating in the workplace.

Avatar for Giustina H.
Giustina H.
Rated 5 out of 5
7 months ago

The class is a real eye-opener and makes you realize how difficult it can be to sustain a company’s culture. I absolutely recommend this class to all my colleagues!

Avatar for Prescott C.
Prescott C.
Rated 4 out of 5
8 months ago

This class was a really eye-opening experience for me. I realized that I had never met anyone who was not like me before. And with this course, I have learned to celebrate my differences and embrace the opportunity to learn and grow from others.

Avatar for Gwendolen H.
Gwendolen H.
Rated 5 out of 5
8 months ago

This class was amazing in helping me understand how to foster an inclusive culture in my organization. It was so valuable to learn about the different subcultures that exist, and to be able to help them thrive.