for Executives and Senior Leaders
Many decisions leaders deal with every day involve at least some degree of uncertainty and require nonprogrammed decision making. It is important to be able to make difficult decisions when there are conflicting points of view in a fluid environment. It can be overwhelming, but good leaders weigh options and make the best decisions often having limited information.
- Explain why decision making is an important component of good management.
- Explain the difference between programmed and nonprogrammed decisions and the decision characteristics of risk uncertainty and ambiguity.
- Describe the classical administrative and political models of decision making and their applications.
- Discuss the advantages and disadvantages of participative decision making.
- Identify techniques for improving decision making in today’s turbulent environment.