for New or First-time Managers
Sound decision making requires an active listening, objectivity and logic. Oftentimes it’s difficult to make a sound decision when stress is constant. It can be overwhelming with uncertainty to delineate fact from fiction. Learning to make good decisions requires a practice of pause before acting.
- Learn how stress clouds sound decision making. Understand who to go to during a decision making process.
- Accelerate your listening skills by delineating hearing from listening.
- Learn how to feel more confident in making decisions that impact your role and the role of the team.
for High-potential, First-time Managers
Decisions need to be implemented, whether on a personal or organizational level. Effective decision making requires leaders rethink what is essential, who or what is involved and leverage information to improve outcomes.
- Differentiate between stress and pressure.
- Learn how to identify and expand your default judging style to make better decisions.
- Learn the art of practicing good judgment in challenging situations.
- Uncover hidden options, consider potential outcomes to move forward.
- Calculate costs to avoid the pitfalls of consensus-driven decisions and successfully make strong judgment calls.
for Mid to senior level leaders
The ability to make educated, rapid decisions saves time, prevents workplace conflict, fosters respect among team members and allows employees to feel secure and have a better sense of commitment to the company and their positions.
- Examine how problems exist in wider contexts.
- Explore methods to minimize risk and turn ideas into plans.
- Examine best practices in a decision-making framework.
- Identify tools to analyze and shape the behavior of your key stakeholders.
for Executives and Senior Leaders
Decision making is a core undertaking in every organization that is becoming more and more complex. Making decisions requires making tough choices. Employee engagement, productivity, growth, and commitment all strongly depend on the effectiveness of leadership and its decision-making. Being a decisive and humble leader brings the best out of your people and models for them the type of leadership that will help them to succeed throughout their career.
- Review benefits and drawbacks of different decision-making models.
- Explore the types of transferable skills that are needed to make decisions.
- Examine the difference between executive decision making and day-to-day decision making through data and tools to support your decision to lead your organization through the change.
for Executives and Senior Leaders
Many decisions leaders deal with every day involve at least some degree of uncertainty and require nonprogrammed decision making. It is important to be able to make difficult decisions when there are conflicting points of view in a fluid environment. It can be overwhelming, but good leaders weigh options and make the best decisions often having limited information.
- Explain why decision making is an important component of good management.
- Explain the difference between programmed and nonprogrammed decisions and the decision characteristics of risk uncertainty and ambiguity.
- Describe the classical administrative and political models of decision making and their applications.
- Discuss the advantages and disadvantages of participative decision making.
- Identify techniques for improving decision making in today’s turbulent environment.