Negotiation Strategies in the Workplace

In the workplace, there are often conflicting demands on time as well as differences of opinion and attitude. It is important to question, explore needs, constraints, motives, and priorities to create a better understanding on both sides, so that appropriate opportunities become more obvious. Communication is most often used to reach an understanding, resolve differences, or produce an agreement. As a leader, it is essential to your success to use the skills and mindset of a negotiator.

  • 4 Hours

    IN101Level 1

    for New or First-time Managers
    On Demand



    Understand the power of persuasion and what it means to use your influence to impact an outcome. Understanding thoughts, actions and behaviors has an either or consequence. Oftentimes we have to understand what we are getting behind in the workplace in order to come up with a shared solution.

    FormatOnlineCertificateUpon Completion


    • Learn how commitment to a position is the first step in the art of persuasion.
    • Become aware of how the influence of others influences your decision making.
    • Understand the basics of negotiation and the difference between persuasion and influence.
  • 6 Hours

    IN201Level 2

    for High-potential, First-time Managers
    On Demand



    To be an effective negotiator you need to recognize when and how to influence others. The art of influence may be required to manage disputes during negotiations to get others to understand and to accept your position.

    FormatOnlineCertificateUpon Completion


    • Define and identify influence and negotiation.
    • Draw from organizational sources of power to increase your influence.
    • Explain how to use different influencing styles to suit different situations.
    • Prepare for and plan an effective negotiation
  • 8 Hours

    IN301Level 3

    for Mid to senior level leaders
    April 7, 2023 11:00 a.m. EST
    May 26, 2023 11:00 a.m. EST


    On the phone, face to face, in the hallway, via email, or during formal meetings; decisions on a strategic direction, solving a dispute, or dividing project labor among your management team, negotiation is required.

    FormatOnlineCertificateUpon Completion


    • Leverage how and when to apply effective influence and negotiation.
    • Expand your effectiveness through complex negotiations.
    • Learn the latest strategies and frameworks to negotiate and influence successfully.
    • Increase your self-awareness and improve your ability to understand strengths and weaknesses in yourself and others for a competitive advantage at the bargaining table and beyond.
  • 12 Hours

    IN401Level 4

    for Executives and Senior Leaders
    April 10, 2023 11:00 a.m. EST
    May 30, 2023 11:00 a.m. EST


    Building rapport is a key skill of top negotiators. Those who master influence and negotiation are likely to have positive outcomes with employees, other management executives, partners, clients, customers, and the public at large. They develop trust and likeability by maintaining control of their emotions, and understanding the needs, desires, and thought process of the people they work with.

    FormatOnlineCertificateUpon Completion


    • Learn to recognize and interpret interpersonal signals in both face-to-face and virtual settings across cultures generations and geographies.
    • Learn how cultural and cross-border differences can influence negotiations in significant ways.
    • Understand different strategic choices and interpersonal skills that drive success to create a win-win scenario.
    • Experience negotiations with multiple stakeholders in real-life business scenarios.
  • 16 Hours

    IN501Level 5

    for Executives and Senior Leaders
    April 12, 2023 11:00 a.m. EST
    June 1, 2023 11:00 a.m. EST


    At the heart of persuasion at a leadership level is the influence based on respect. Learning to respect an opposing opinion, and be respected for listening with grace and awareness are all keys to harnessing the power of persuasion. Persuasion is a process by which you lead others to a shared solution and a desired result. Having influence over your team depends on the level of motivation and listening skills a leader has.

    FormatOnlineCertificateUpon Completion


    • Learn how compromise can be both motivating and a higher solution to current challenges in the workplace.
    • Adaptive persuasion style that best suits your communication.
    • Learn effective listening skills through responsible communication techniques and very feedback.
    • Integrate a solution based mindset can not only mitigate future obstacles and disagreements but also create a pathway for success.
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Rated 4.5 out of 5
4.5 out of 5 stars (based on 19 reviews)
Very good47%
Avatar for Helen S.
Helen S.
Rated 4 out of 5
1 year ago

I have to be honest – this is the best decision I’ve ever made! If you’re looking for a course that will teach you to identify good managerial decision-making techniques and styles, then this is the course for you.

Avatar for Dionisio K.
Dionisio K.
Rated 4 out of 5
1 year ago

The class was really helpful. I am much more confident now when conflict arises at work and know how to deal with it before it escalates.

Avatar for Truda S.
Truda S.
Rated 4 out of 5
1 year ago

Every organization has a culture and subculture, but without an intentional culture, you can’t sustain success. This class teaches you how to establish goals and priorities for your work place based on the values you want to promote.

Avatar for Rhoda F.
Rhoda F.
Rated 4 out of 5
2 years ago

I’m loving this course. It’s been great to learn more about decision making as a manager and I’m already seeing the benefits of understanding my own personal decision style. I would definitely recommend it to any manager.